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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jerrilyn Gow

Jerrilyn Gow

August 28, 2026

5  out of  5
rating by Jerrilyn Gow
"We have had excellent service from Don and his staff. Service is always quick and easy, and Becca is always professional and friendly. Sabrina too is friendly."
We responded:
"Jerrilyn,
Thank you for the great review. My staff does a tremendous job of taking care of our customers. Please let us know if we can ever help in any way. Thank you again!

Don"
Profile photo of Shoana T. Hunt

Shoana T. Hunt

August 28, 2026

5  out of  5
rating by Shoana T. Hunt
"Becca is the best! Helped me get set up and have to use services a few times."
We responded:
"Shoana,
Thank you for the 5 star review. Becca does a great job of taking care of our customers. Let us know if we can help in any way. Thank you again!

Don"
Profile photo of Kinsey Hage

Kinsey Hage

August 28, 2026

5  out of  5
rating by Kinsey Hage
"Taylor was a wonderful help. If anyone needs guidance just call and ask for her! Angel on earth for making this so stress free."
We responded:
"Kinsey,
Thank you for the awesome review. Taylor does a tremendous job for us in taking care of our customers. Thank you again!

Don"
Profile photo of Caitlin Froom

Caitlin Froom

August 28, 2026

5  out of  5
rating by Caitlin Froom
"Taylor was absolutely wonderful! She’s knowledgeable, responsive, and took the time to make sure we understood our options. She made handling our situation easy and stress-free, and we feel like we’re in good hands. Thanks Taylor!!"
We responded:
"Caitlin,
Thank you for the 5 star review. It is very much appreciated as it helps everyone know what a great job our office does in taking care of our customers. Thank you again and please let us know if you have anything we can help you with.

Don"
Profile photo of Lisa Ellison

Lisa Ellison

August 28, 2026

5  out of  5
rating by Lisa Ellison
"I had many questions about insurances and Taylor was very knowledgeable, and helpful for the information I needed. I was very pleased with her attitude, and support that I needed."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Loomis to know you had such a great experience with us. "
Profile photo of grace karraker

grace karraker

August 28, 2026

5  out of  5
rating by grace karraker
"When Taylor helped me out a few weeks ago, she was amazing! Made my experience incredible!!"
We responded:
"Thank you so much for the 5 stars, grace! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Tiffani H

Tiffani H

August 28, 2026

5  out of  5
rating by Tiffani H
"Rebecca is great at answering our questions and addressing our concerns. She has always worked hard to find the best policies to meet the needs of our family. I highly recommend her!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Loomis. "
Profile photo of Ryan Lopano

Ryan Lopano

August 28, 2026

5  out of  5
rating by Ryan Lopano
"Taylor has been the best!"
We responded:
"Thank you so much for the 5 stars, Ryan! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Samantha Yetter

Samantha Yetter

August 28, 2026

5  out of  5
rating by Samantha Yetter
"Exceptional service and truly outstanding customer care!

We had an excellent experience with Becca Gow who handled our concerns with professionalism, efficiency, and genuine care. Every step of the process was clearly explained, our questions were answered promptly, and we always felt like we were being taken care of rather than treated like just another policy number.
The level of communication and attention to detail was exceptional. Everyone we worked with was knowledgeable, responsive, and incredibly helpful, and they went above and beyond to make sure everything was handled properly.
It’s not often that you walk away from an insurance experience genuinely impressed, but that was absolutely the case for us. We are extremely grateful for the way we were treated and would wholeheartedly recommend this company and Becca to anyone looking for an insurance provider that truly puts its customers first.
Thank you for making what could have been a difficult experience such a positive one!"
We responded:
"Samantha,
Thank you for the outstanding review. Becca, along with the rest of our team works hard to make sure all of our customers receive the same experience that you did. Thank you again and please let us know if there is anything else we can do for you.

Don"
Profile photo of Whyami Doingthis

Whyami Doingthis

August 28, 2026

5  out of  5
rating by Whyami Doingthis
"Becca has always been a consummate professional and is always willing to assist with any issues that arise.

I would also like to say I enjoy all the “wave/motion/voice activated” stickers throughout the office."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Ian Gow

Ian Gow

August 28, 2026

5  out of  5
rating by Ian Gow
"This Office provides exceptional service from very knowledgeable people. Rebecca and Sabrina are wonderful. I highly recommend this Business."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Beth Gallagher

Beth Gallagher

August 28, 2026

5  out of  5
rating by Beth Gallagher
"I was recently inquiring about life insurance and got connected with Becca. She’s a great agent and I absolutely love the ducks in the office!"
We responded:
"Beth,
Thank you for the 5 star review. In our office we work hard to help our customers and try to have fun while we are doing it. I'm glad you liked the ducks. Thank you again.

Don"
Profile photo of Erin Gallagher

Erin Gallagher

August 28, 2026

5  out of  5
rating by Erin Gallagher
"Working with Becca for my insurance has been great. She answers any questions and gives me the honesty I appreciate. I would definitely recommend her to anyone!"
We responded:
"Thank you Erin for the 5 star review. We really appreciate it!"
Profile photo of Marshall MacPherson

Marshall MacPherson

August 28, 2026

5  out of  5
rating by Marshall MacPherson
"Great agent with a great support staff. Don is chill, no pressure, and Becca always makes me feel like I am being taken care of. Staff at other offices I have been to were like going to the DMV, but she always makes me and my family feel cared for and protected."
We responded:
"Marshall,
Thank you for taking the time to give such a great review of our office. We really appreciate you and are here to help in any way that we can. Thank you again!

Don"
Profile photo of Cliff Dukes

Cliff Dukes

August 28, 2026

5  out of  5
rating by Cliff Dukes
"My agent Taylor Ellison is very professional and on top of things. And a very happy personality!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Jenni Jalovec

Jenni Jalovec

August 28, 2026

5  out of  5
rating by Jenni Jalovec
"Taylor was kind and answered all my questions! Will be recommending her to all of my friends :)"
We responded:
"Glad we were able to help!"
Profile photo of Holly Dukes

Holly Dukes

August 28, 2026

5  out of  5
rating by Holly Dukes
"Taylor is very professional yet personable; highly recommend her and the agency!"
We responded:
"Holly,
Thank you for the 5 star review!

Don"
Profile photo of William Husak

William Husak

August 28, 2026

5  out of  5
rating by William Husak
"I called for a quote and the woman answering the phones was so helpful! Answered all of my questions and helped me make a more informed decision about my home policy"
We responded:
"William,
Thank you for the excellent review. Our staff is always here to help in any way that we can. Thank you again!

Don"
Profile photo of Bridget Ferrin

Bridget Ferrin

August 28, 2026

5  out of  5
rating by Bridget Ferrin
"Taylor was absolutely phenomenal in the way she helped me after my car was broken into. I had two smashed windows and the entire process she made me feel validated and cared for. Thank you Taylor!"
We responded:
"Thanks so much for the amazing review, Bridget! We really appreciate your support here in Loomis. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Rick Vaughn

Rick Vaughn

August 28, 2026

5  out of  5
rating by Rick Vaughn
"Taylor was very helpful and a pleasure to deal with!"
We responded:
"Rick,
Thank you. I'm glad we were able to take care of you and that you had such a good experience with my office. Taylor, along with all of the staff, work very hard to make sure our customers are well taken care of.

Don"
Profile photo of anne pacilli

anne pacilli

August 28, 2026

5  out of  5
rating by anne pacilli
"Taylor was super helpful and answered all of my questions!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of James Wakefield

James Wakefield

August 27, 2026

5  out of  5
rating by James Wakefield
"Taylor was so nice and helped with getting my auto insurance set up and life insurance!!"
We responded:
"James,
Thank you for the review! Taylor does a great job for us and I am glad she was able to get you taken care of. Thank you again.

Don"
Profile photo of Paula Sypnicki

Paula Sypnicki

August 18, 2026

5  out of  5
rating by Paula Sypnicki
"Great customer service."
We responded:
"Paula,
Thank you for the review. My staff does a great job of taking care of our customers and I really appreciate you taking the time to let us know about your experience with my office. Thank you again!

Don"
Profile photo of Amber Chinn

Amber Chinn

July 8, 2026

5  out of  5
rating by Amber Chinn
"Sabrina has always been amazing in the office. We had a vehicle stolen it was a rough and scary situation I had no clue what to do throughout any of my insurance questions or concerns she has always guided me on the best way."
We responded:
"Amber,
Thank you so much for the review. Sabrina does a great job at taking care of our customers and I really appreciate you highlighting her hard work. We appreciate your business and everyone here in the office will help you in any way that we can in the future. Thank you again!

Don"
Profile photo of Steven Lynch

Steven Lynch

May 29, 2026

5  out of  5
rating by Steven Lynch
"Don and his team are very professional and knowledgeable. They make purchasing the right insurance for every situation easy."
We responded:
"Thank you Steve! I appreciate you taking the time to provide us with a review. We always strive to help our customers make the right decision for their situation. As always, if we can ever be of help, please just let us know. "